Customer Reviews

 

At Coverstar East Coast we strive to deliver the best service possible to our customers. Sam Walton, the founder of Wal-Mart, once said, “The goal as a company is to have customer service that is not just the best, but legendary.” He could not be more correct and we could not agree more.

Below you will find comments about Coverstar East Coast from customers as well as pool builders we team with. We welcome any and all comments and strive to improve our service to our loyal customers. If you have a comment, feel free to contact us.

 

 

 

“This is my second year doing business with Coverstar and I am extremely happy with them. I left my old cover company two years ago because I was not satisfied with their service. Since then, Coverstar has upgraded my system and performed maintenance services. I recommend them highly.” –Kevin, NY

 

 

 

 

 

 

“It is an infrequent occurrence when we take the time to recognize a member of our team who has demonstrated consistently, a performance of superior merit. Aaron Ellsworth, our Coverstar partner, is such a person. Whether Aaron is helping us in the field or at a sales meeting, he has been a tremendous asset to Anthony & Sylvan. Aaron has helped us sell more auto cover pools by not only teaching us about the advances and advantages of the Coverstar product, but by the outstanding installations he oversees. He has also spoken with prospective customers to reassure them of the quality of both Anthony & Sylvan as well as Coverstar. His extensive experience has yielded a high level of confidence with everyone he works with. Since I sell in an area of central New Jersey, specifically the Jersey Shore, where auto covers are many, I feel very fortunate to have Aaron's technical support, troubleshooting experience and exemplary service to rely on. In this economy, where personnel have been reduced to such lean numbers, it is imperative that every team member carry a greater responsibility. Aaron has shown time in and time out to be a true professional we can count on.  Just recently, I got a phone call from a customer experiencing an electrical issue that was stopping his auto cover and tripping the breaker. I called Aaron at 1 pm to ask if there was anyone in the area that could go to Spring Lake to investigate the problem. At 5 pm the customer called to thank me for Aaron arriving and solving the problem. This was on a Friday no less! I look forward to selling many more Coverstar covers, knowing Aaron will be there to make my customers happy.”-Anthony&Sylvan, Pool Builder

 

My compliments to CoverStar East Coast, for a job well done... Feel free to quote me. kjio

Now what am i to do in my free time?   No more pool skimming.  No more pool vacuuming.  I guess I'll just have to spend more time napping.

Your guys did an excellent job installing the CoverStar, and constructing the bench into which it retracts.  They arrived on time, worked well as a team, and left absolutely nothing behind for me to have to clean up. 

Too bad that I didn't learn about you years ago. - Gary, MD 

 

 

 

"My compliments to Coverstar East Coast, for a job well done... Feel free to quote me.

Now what am I to do in my free time?   No more pool skimming.  No more pool vacuuming.  I guess I'll just have to spend more time napping.

Your guys did an excellent job installing the Coverstar, and constructing the bench into which it retracts.  They arrived on time, worked well as a team, and left absolutely nothing behind for me to have to clean up". -Gary, MD